Caring for Diverse Populations: A Toolkit for Physicians and Health Care Professionals

Anthem Blue Cross Blue Shield

The material in this toolkit is designed for health care organizations of all sizes wishing to address the specific operational needs that often arise in serving diverse populations. The toolkit contains encounter tips for providers and their clinical staff, tips for locating and working with interpreters, language identification flash cards, general information about different cultural backgrounds and a reference and resource list.


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