Language Services

Language Services: How to plan for, implement, manage, and evaluate interpreter or language service programs in organizations.

This list shows all the website content related to Language Services.

Eliminating Language Barriers for LEP Individuals: Promising Practices from the Public Sector

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The Annie E. Casey Foundation established the Language Access Practitioners Network in 2006, connecting otherwise isolated government practitioners that work in child and family serving agencies, as well as staff from mayors’ and governors’ offices who oversee immigrant-serving programs.

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Better Communication, Better Care: Provider Tools to Care for Diverse Populations

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The materials in this tool kit are intended to provide health care professionals with the resources to address the very specific operational needs that often arise in a busy practice because of the changing service requirements and legal mandates.

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Advancing Health Equity Resource Database

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This online resource database developed by the Center for the Health Professions at the University of California, San Francisco provides users with resources focused on eliminating disparities in health care.  Resources in the database include online trainings, assessment tools, guides, surveys and reports.  To find important tools and resources related to advancing health equity, vis

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Modest and Uneven: Physician Efforts to Reduce Racial and Ethnic Disparities

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This issue brief provides an overview of a recent HSC study whose results indicate that, while nearly half of U. S. physicians identify language or cultural communication barriers as obstacles to providing high-quality care, physician adoption of practices to overcome such barriers is modest and uneven.

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Plain Language: Improving Communication from the Federal Government to the Public

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This website developed by and for federal employees promotes and supports the use of plain language for all federal communications. The website provides an overview of plain language - communication your audience can understand the first time they read or hear it - as well as tools and tips for implementing plain language.

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Caring for Diverse Populations: A Toolkit for Physicians and Health Care Professionals

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The material in this toolkit is designed for health care organizations of all sizes wishing to address the specific operational needs that often arise in serving diverse populations.

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Working with Interpreters in Health Settings: Guidelines for Psychologists

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These good practice guidelines give an overview of the issues psychologists need to consider when working with interpreters to ensure that they are able to be as effective as possible. The guide provides key recommendations for practice and tips for finding and working with an interpreter.

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Tips For Communicating Across Language Barriers

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This website provides tips that health care professionals can use to ensure that limited English proficiency (LEP) patients correctly understand all information given to them related to caring for themselves and others.

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Talking With Patients: How Hospitals Use Bilingual Clinicians and Staff to Care for Patients with Language Needs

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This report presents findings from a survey conducted by researchers at The George Washington University and supported by funding from The California Endowment to learn more about the individuals in a hospital setting who interact with patients who speak a language other than English.

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Language Access: Understanding the Barriers and Challenges in Primary Care Settings

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This report offers a glimpse into the language challenges identified by safety net providers in primary health care clinics and the strategies they employ to meet the care needs of limited English proficieny (LEP) patients.

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