Language Services

Language Services: How to plan for, implement, manage, and evaluate interpreter or language service programs in organizations.

This list shows all the website content related to Language Services.

Guidelines for Working Effectively with Interpreters in Mental Health Settings

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These guidelines are intended to assist mental health staff in understanding the characteristics of interpreted meetings and to develop the knowledge and skills that are necessary for working in partnership with interpreters.

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Culture and Health Among Filipinos and Filipino-Americans in Central Los Angeles

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This report analyzes responses from a series of focus groups and over 400 surveys administered to health care providers, youth, residents, seniors and workers in Historic Filipinotown in central Los Angeles. The study sought to understand how culturally-based experiences and perspectives of Filipino/Filipino Americans in central LA influence this population's health.

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Speaking Together Toolkit

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This toolkit emerged out of a Robert Wood Johnson Foundation project involving ten hospitals with racially and ethnically diverse patient populations. The project aimed at improving the quality and availability of health care language services for patients with limited English proficiency (LEP).

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Overcoming Language Barriers to Health Care

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This publication describes policy efforts at the state and federal levels to overcome language barriers to health care faced by non-English speaking patients. Importantly, this case study demonstrates the critical role that the administrative and regulatory process plays in establishing and implementing public policy. It also describes the inter-relationship between state and federal policy.

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National Health Plan Collaborative Toolkit

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This web-based toolkit of resources, lessons, best practices and case studies is intended to help health care providers reduce disparities in their organization.

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Migration Policy Institute Language Portal

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The MPI Language Portal is a translation and interpretation digital library that includes thousands of contracts, planning reports, legal guidelines, hourly translation and interpretation pay rates, and translated material used by state and local agencies to provide services to limited English proficient (LEP) clients.

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Language Services Resource Guide for Health Care Providers

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This resource guide gathers basic information about providing language services in a health care setting. Information includes interpreter and translator associations and agencies, training programs, assessment tools, and information on the importance of providing language services in health care settings.

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Language Services Action Kit: Interpreter Services in Health Care Settings for People with Limited English Proficiency

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The materials in this toolkit are designed to support advocates and others working to ensure that people with limited English proficiency (LEP) in their state receive appropriate language assistance services in health care settings. The toolkit helps to explain the laws and policies surrounding access to service for LEP patients, and how states pay for Medicaid and SCHIP.

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Language Barriers in Health Care Settings: An Annotated Bibliography of the Research Literature

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The goal of this annotated bibliography produced by The California Endowment is to provide a comprehensive review of the research literature on the prevalence, role and effects of language barriers in health care. The bibliography is intended to provide an empirical basis for future discussions about the need for and impact of language access services in the provision of health care.

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